Professional Services

How a content programme built for DeverellSmith contributed to a £25,000/month client relationship

How a content programme built for DeverellSmith contributed to a £25,000/month client relationship

How a content programme built for DeverellSmith contributed to a £25,000/month client relationship

A podcast-led system that built visibility and pipeline - including a $25,000/month client.

business women discussing

The question that kills most content programmes before they start is the one the FD asks in the budget meeting. Show me the ROI. Prove that this pays back.

It's a fair question. And for most agencies working on most content programmes, it's one they can't answer. Not because the content isn't working - but because nobody built the programme with commercial intent from the start. Nobody connected the content to the pipeline. Nobody tracked what happened after someone watched the video or listened to the episode.

DeverellSmith is the proof that it doesn't have to work that way.

The client

One of the UK's leading property recruitment consultancies

DeverellSmith is a specialist recruitment consultancy operating at the top of the property and real estate market. Built on relationships, expertise and deep sector knowledge, they're the kind of business where reputation matters enormously - where being known and trusted in the right circles is directly connected to commercial success.

They had all the ingredients for a strong content programme. Strong sector knowledge. Interesting perspectives. Access to senior industry figures. A BD team that understood the value of warm relationships. What they didn't have was a consistent way to turn any of that into content that kept them visible and commercially useful between direct conversations.

The situation

Expertise without a platform reaches nobody

Like most professional services firms, DeverellSmith's content was reactive. It happened around events and campaigns, but there was no engine running between those moments. Their BD team relied heavily on direct outreach - but warming senior decision-makers takes time, and without consistent content working in the background, every conversation started cold.

The deeper problem was ownership. Content kept not happening because nobody had the time or the process to make it happen consistently. Ideas existed. Execution didn't.

They knew a podcast could change that. What they needed was a partner who could build it, run it and make it commercially useful - not just creatively interesting.

People using laptop and discusing

Why Snelsky

They needed a content system, not a production brief

DeverellSmith didn't come to Snelsky with a brief. They came with a business problem. They wanted to be more visible with the right people, more present in the right conversations and more commercially effective in the way their brand showed up in the market.

We approached it the same way. Not "what format do you want?" but "what do your buyers need to believe about you, and what's the best way to make them believe it?"

The answer was a podcast - long-form conversations with senior industry figures that could be repurposed into weeks of assets from a single session and that created genuine relationship value with guests before any commercial conversation happened.

The work

A content system built around commercial intent

We built and ran a content programme over several years across two distinct but connected formats - an ongoing podcast series creating consistent weekly visibility with senior decision-makers, and flagship event content that extended the reach of their most important annual moments to an audience far larger than any venue could hold. Together they created a content engine that ran consistently, compounded over time and worked commercially in ways that most content programmes never reach.

The first was a podcast-led series - long-form conversations with senior property and real estate figures, repurposed into short-form social assets and BD email content that kept DeverellSmith consistently visible with the decision-makers who mattered most. Every episode was treated as a relationship touchpoint as much as a piece of content. Guest conversations created warmth before any pitch happened. Social cutdowns kept the brand visible week after week. BD email campaigns using the content generated stronger response rates - including senior people replying to book meetings.

DeverellSmith x Canary Wharf — Podcast Content

The podcast series built around DeverellSmith's specialist sector knowledge - long-form conversations with industry leaders, repurposed into weeks of social content from every session. Built to change how the market saw the business. Which it did.

The second was Banking on the Future - DeverellSmith's flagship property economics forum, run twice a year in partnership with the Bank of England. We filmed every instalment, producing long-form recordings for on-demand viewing, edited highlights, speaker clips and social-first cutdowns that extended the reach of each event to a far larger audience than could be in the room. The content created around each event didn't just document what happened - it built demand for the next instalment before it was even announced. The event started at Regent Street Cinema. It now sells out the May Fair Theatre - with the panel live-streamed into a separate overflow room to handle demand.


DeverellSmith x Banking On The Future - Flagship event

Banking on the Future has sold out every instalment since launching in 2020. Started at Regent Street Cinema. Now fills the May Fair Theatre with an overflow room running in parallel. We've filmed every instalment - highlights, speaker clips and social cutdowns that extend each event's reach well beyond the room and keep building demand for the next one.

The outcome

Not impressions. Pipeline.

The results DeverellSmith reported back were specific, significant and directly commercial.

A podcast guest relationship progressed into a new client hiring opportunity. A content series contributed to a consultancy relationship valued at £25,000 per month — as reported directly by the client. BD email campaigns using podcast content produced meaningfully stronger responses, including senior decision-makers replying to book meetings. Multiple relationships moved closer to exclusive recruitment partner status as a direct result of the content programme.

And the event kept growing. Banking on the Future went from a modest start to selling out a 200-person theatre with overflow demand - in part because the content produced around each instalment made the market feel like missing it wasn't an option.

These are not vanity metrics. They're not reach figures or impression counts. They're commercial outcomes - the kind that answer the FD's question before it gets asked.

Content built around commercial intent, run consistently over time, doesn't just keep your brand visible. It generates the kind of warm relationships that make selling easier — and sometimes does the selling itself.


Client's Name

Thakeham

Duration

Multi-campaign support

Solution

A fresher, more social-first content approach across awareness campaigns, community-led videos and wider brand activity.

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Ready to stop deprioritising video?

Most of our best client relationships started with a single honest conversation about what they were trying to achieve. No pitch. No pressure. Just a proper discussion about whether we're the right fit.

  • business people discussing about business

Ready to stop deprioritising video?

Most of our best client relationships started with a single honest conversation about what they were trying to achieve. No pitch. No pressure. Just a proper discussion about whether we're the right fit.

  • business people discussing about business